Job Type: Salaried, Exempt

Pay: $55,000 - $57,5000

The Fresh Foods Manager oversees the success of the fresh foods departments including: cafe, kitchen, grab’n go, hot and cold food bar, bakery, packaging and sanitation. They are responsible for meeting department goals for sales, margin, labor, and customer service. They communicate the brand and mission of the Co-op, as well as maintaining the Co-op’s overall image. They report to the General Manager and co-manages with fellow members of the fresh foods leadership team. They work to achieve the collective goals of the organization and support the Ends, Vision, Culture and Values of the Co-op.

Job Responsibilities:

· Specific responsibilities to the Fresh Foods Manager position include but are not limited to:

· Leads the fresh foods team in all aspects of department business and customer service, setting the example for all others to follow

· Engages in innovation within the department

· Participate in setting sales, margin, labor, and inventory goals for fresh foods department

· Develops and implement plans to encourage sales growth and improve price image and competitiveness within the marketplace

· Review department financial information and take corrective action as needed to meet and set goals; shares financial performance information with the fresh foods team to encourage staff participation and idea sharing

· Constantly analyzes the efficiency of department systems/procedures in order to maximize productivity

· Ensure food prep and display areas are maintained in sanitary, orderly condition meeting and/or exceeding health department standards

· Ensure staff is trained and kept informed of department safety procedures including BFC Food Safety Standards

· Master the new fresh foods team member orientation, safety and training checklist, as well as job descriptions; ensure effective on-the-job training

· Provide the necessary tools for Team Members to do their job effectively and efficiently; create and/or update procedures manual for all Fresh Foods operations

· Attends and participates in manager meetings as well as attending storewide meetings; communicates relevant information from manager meeting to team members

· Oversees, manages and ensures:

· Prepared products offerings provide both variety and consistency

· Research and development of new recipes and menu items with staff

· Procedures for pricing dishes to meet margin goals and for marking down and/or eliminate items to reduce losses when appropriate

· Accurate, up to date records of cost of preparing items

· Training of staff to offer prompt, friendly, courteous customer service

· Research and develop new recipes and menu items with staff

· Complies with Co-op standards of operation and production procedures, as well as those of all applicable regulatory agencies, and ensures on a daily basis that all products are prepared and presented in accordance with Co-op standards

· Abide by policies and procedures outlined in the BFC Employee Handbook and other related documents

· Practice dependability by following instructions and practicing good time management by completing assigned tasks in a timely manner

· Perform other job-related tasks as assigned by the General Manager

Education & Experience:

· High school diploma or equivalent

· 5+ years experience running restaurant, food service, catering, deli, or kitchen operations

· Supervisory or management experience including hiring, training, and evaluations

· Food Safety Certification

Skills & Qualifications:

· Familiarity with natural foods

· Strong business acumen and process improvement skills

· Experience serving the public

· Excellent oral and written communication skills with proven ability to effectively translate important information to the necessary staff, vendors, etc.

· Outstanding ability to listen, communicate, and work effectively with customers in high stress and high volume setting

· Demonstrated ability to follow through on commitments

· Demonstrated ability to handle multiple demands

· Concrete ideas for how to operate a Fresh Foods department within the Co-op

· Familiarity and “buy in” to the cooperative method of businesses

· Ability to read finance statements, or at least a firm grasp of margin pricing

· Willingness and ability to meet the changing requirements of the position

· Regular and predictable attendance

· (Preferred) Large volume recipe adaptations, recipe development, and local food sourcing knowledge

Weekly Work Schedule:

Retail Hours: 5 days a week, variable dates and times (Store is open 7 days a week from 8 AM – 7 PM). All sales management must work at least one weekend day and one closing shift.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The ability to stand for prolonged periods is required. May require repeating the same movements level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to prepare foods and drinks, stock shelves, store materials throughout the workday.

· Must be able to stand up to eight hours a day

· Must be able to lift at least 40 pounds at a time independently or with assistance on an occasional to frequent basis

· Ability to use fine motor schools

· Ability to adapt to changes in temperature due to opening doors, coolers, and freezers, and due to working near ovens, stoves, and open flames

· Ability to bend, stoop, reach, crouch, walk, kneel, push, pull and twist repeatedly

· Ability to work in a fast-paced environment

· Ability to work with knives

· Ability to lift product overhead and/or to climb ladders with product

· Ability to climb stairs

· Ability to read small print

· Ability to write notes, emails, and items of a similar nature on a computer, touch screen, or by hand

· Ability to tolerate exposure to noise from machinery and the general environment

· Ability to remember product placement and back stock

Job Type: Part-time & Full-time

Pay: $17 - $18 per hour

Are you a food-lover who has a passion for serving the general public with excelling customer service in a fast-paced environment? Then Café Team Member may be the right position for you! Café Team Members make delicious sandwiches and wraps, pairing it with the perfect hand-crafted drink. They cut and prepare fresh fruits, veggies, and meat for the department, and keep displays well-stocked and beautifully presented. They love to serve our community and provide exceptional, friendly customer service. Our Café is a fast-paced, friendly environment composed of a hard-working, passionate, fun-loving team.

Responsibilities & Duties (other duties may be assigned)

· Practices a total store approach to customer service; maintains a positive, empathetic, respectful and professional attitude towards customers

· Educates customers by presenting and explaining the drink and sandwich menus

· Prepares quality sandwiches/wraps and beverages, follows prescribed recipes and preparation techniques

· Maintains inventories by replenishing smoothie/juice bar ingredients, coffee beans and supplies

· Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs

· Maintains a safe and healthy work environment by following organization standards and sanitation regulations; maintains order and cleanliness of the department

· Perform food preparation tasks such as washing product, cutting fresh fruits, veggies and meats, and other tasks as assigned by the Fresh Foods Manager

Skills and Requirements:

· Open availability

· (Required) 1+ food service experience

· Must be at least 18 years old

· Driver’s License

· Comfortable working with a team in a fast-paced café and kitchen environment

· Excellent communication and organization skills

· Strong customer service skills

· A strong love of food

· Ability to follow instructions and procedures

· Ability to thrive in a fast-paced, multitasking environment with a professional and friendly attitude

· Ability to work both independently and as part of a team

· (Preferred) 1+ customer service experience

Physical Requirements:

· Must be able to stand up to eight hours a day

· Must be able to lift at least 25 pounds at a time independently or with assistance on an occasional to frequent basis

· Ability to use fine motor schools

· Ability to adapt to changes in temperature due to opening doors, coolers, and freezers

· Ability to bend, stoop, reach, crouch, walk, kneel, push, pull and twist repeatedly

· Ability to work in a fast-paced environment

Job Type: Part-time

Pay: $16 - $17 per hour

Are you looking for a fun, fast-paced environment working with wholesome food and a team of passionate kitchen staff? Berkshire Food Co-op (“BFC”) is seeking a part-time dishwasher for our Fresh Foods department. The candidate will be responsible for washing and sanitizing dishes, and maintaining the overall cleanliness of the kitchen.

Responsibilities & Duties (other duties may be assigned):

· Maintains a clean kitchen; properly washes and sorts soiled dishes, utensils and cookware; keeps dish area organized and free of clutter

· Maintains clean / dry floors throughout the shift

· Properly washes, stacks, and stores silverware, utensils, dishes, cookware, and storage containers by hand or dishwasher

· Takes out the trash , recyclables, and compost

· Sanitizes the kitchen and work stations

· Follows the established cleaning checklist

· Complies with BFC and health department cleanliness, sanitation, safety and food prepping standards

· Help load and unload deliveries when needed

Skills and Requirements:

· (Preferred) Hospitality-related kitchen experience

· Must love food, people, and community!

Schedule:

· Monday & Friday 11:30 AM - 7:30 PM

· Potential to increase to 4 days / week in the future

Physical Requirements:

· Ability to work in a fast-paced environment

· Ability to lift a minimum of 40 pounds independently or with assistance on an occasional to frequent basis

· Ability to stand for long periods; up to 8 hours

· Ability to bend, stoop, reach, crouch, walk, kneel, push, pull, and twist repeatedly

· Ability to read small print

· Ability to adapt to changes in temperature due to working near ovens, stoves, open flames, and opening doors, coolers and freezers.

· Ability to tolerate exposure to noise from machinery and general environment

· Ability to use fine motor skills

Job Type: Full-time

Pay: $16.50 - $21 per hour

Berkshire Food Co-op is looking for a Line Cook with open availability, who shares motivation and a passion for serving natural, organic foods to our local community and owners in a positive, fast-paced, work-friendly environment. They will prepare and cook for a hot bar, soup station and Grab-and-Go meals, occasionally assisting with our salad bar, wraps, sandwiches and the Café. We are seeking an individual who has experience in the food service industry, whose values align with the Co-op’s Mission & Values, and has a strong sense of community.

Responsibilities & Duties (other duties may be assigned):

· Cook and help prep fresh food menu items in cooperation with the rest of the kitchen staff in a fast-paced environment

· Ensure ingredients and final products are fresh

· Follow and properly execute recipes, including measuring, weighing and mixing ingredients

· Maintain a clean and safe work area via supervisor instruction and applicable health, safety and food handling regulations, including handling utensils, equipment and dishes

· Handle and store ingredients and food

· Embrace teamwork within the Co-op, creating a positive, vibrant work environment

Skills and Requirements:

· At least 3 years of cooking experience in a fast paced environment

· Must be at least 18 years of age or older

· A desire to continuously learn and grow with the Co-op

· Excellent verbal communication and organizational skills

· Excellent knife skills

· Ability to work independently and with a team

· Must love food!

· (Preferred) Food Safety certification

Physical Requirements:

· Must be able to stand up to eight hours a day

· Must be able to lift at least 40 pounds at a time independently or with assistance on an occasional to frequent basis

· Ability to use fine motor skills

· Ability to adapt to changes in temperature due to opening doors, coolers, and freezers, and due to working near ovens, stoves, and open flames

· Ability to bend, stoop, reach, crouch, walk, kneel, push, pull and twist repeatedly

· Ability to work in a fast-paced environment

Job Type: Salaried, Exempt

Pay: $48,000 - $56,000

The Meat, Seafood & Cheese Manager supervises all department operations, productions and personnel within the Meat, Seafood & Cheese department, and serves as a member of the Co-op’s leadership team. They are responsible for communicating the brand and mission of the Co-op and report to the General Manager. They maintain the freshness and high quality products at the Co-op, and ensure all food operations and procedures are in compliance with the BFC Food Policy, as well as local, state and federal health regulations. They work to achieve the collective goals of the organization and support the Ends, Vision, Culture and Values of the Co-op.

Job Responsibilities:

Specific responsibilities to the Meat, Seafood & Cheese Manager position include but are not limited to:

· Leads the department in all aspects of department business and customer service, setting the example for all others to follow

· Review department financial information and take corrective action as needed to meet and set goals; shares financial performance information with the team to encourage staff participation and idea sharing

· Constantly analyzes the efficiency of department systems/procedures in order to maximize productivity

· Performs all duties of a department team member (display fresh meats, seafood and cheeses, label items accurately, opening & closing duties, equipment cleaning, etc.)

· Master the new Meat, Seafood & Cheese team member orientation, safety and training checklist, as well as job descriptions; ensure effective on-the-job training

· Upholds a healthy, friendly, productive and safe work environment and moral; actively practices allyship

· Ensure the department staff are trained and participate in the development of morale, productivity, production and other relative areas

· Ensure food prep, storage, and display areas are maintained in a clean, orderly condition meeting health department standards

· Complies with Co-op standards of operation and production procedures, as well as those of all applicable regulatory agencies, and ensures on a daily basis that all products are prepared and presented in accordance with Co-op standards

· Ensure Team Members are practicing safe food handling, and are in compliance with health department regulations such as proper temperatures, hair restraints, eating and drinking in working areas, glove use, etc.

· Abide by policies and procedures outlined in the BFC Employee Handbook and other related documents

· Practice dependability by following instructions and practicing good time management by completing assigned tasks in a timely manner

· Perform other job-related tasks as assigned by the General Manager

Education & Experience:

· High school diploma or equivalent

· 5+ years experience relative experience

· 3+ years of supervisory or management experience including hiring, training, and evaluations

· (Preferred) Food Safety Certification

· (Preferred) Retail experience

Skills & Qualifications:

· Ability to organize, prioritize, and delegate

· Ability to calculate figures and amounts such as percentages, measurements, etc.

· Ability to speak, read, write, and understand the primary language(s) used in the workplace

· Ability to read and interpret documents like training materials, spreadsheets, reports and operating instructions

· Computer literate (Windows, Microsoft 360) with the ability to learn and train others in the use of new technologies

· Demonstrates team management, delegation, issue resolution, coaching skills and ability to motivate others and provide direction for team members

· Excellent customer service skills

· Strong oral and written communication skills

· Effective analytical, planning and problem solving skills

· Work effectively with leadership, peers, team members, customers and vendors

· Outstanding ability to listen, communicate, and work effectively with customers in high stress and high volume setting

· Knowledge of appropriate sanitation practices

Weekly Work Schedule:

Retail Hours: 5 days a week, variable dates and times (Store is open 7 days a week from 8 AM – 7 PM). All sales management must work at least one weekend day and one closing shift.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The ability to stand for prolonged periods is required. May require repeating the same movements level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to cut Meat, Seafood & Cheese, stock shelves, store materials throughout the workday.

· Must be able to stand up to eight hours a day

· Ability to work in a sustained 50 degree environment, and occasionally in areas as cold as -10 degrees

· Ability to lift up to 85 pounds with assistance, on an occasional basis; proper lifting and safety techniques required (cheese is heavy!)

· Ability to use fine motor schools

· Ability to adapt to changes in temperature due to opening doors, coolers, and freezers

· Ability to bend, stoop, reach, crouch, walk, kneel, push, pull and twist repeatedly

· Ability to work in a fast-paced environment

· Ability to work with knives

· Ability to lift product overhead and/or to climb ladders with product

· Ability to climb stairs

· Ability to read small print

· Ability to write notes, emails, and items of a similar nature on a computer, touch screen, or by hand

· Ability to tolerate exposure to noise from machinery and the general environment

· Ability to remember product placement and back stock

Job Type: Full-time

Pay: $16 - $17 per hour

Berkshire Food Co-op (“BFC”) Grocery Team Members are the public face of the Co-op, providing friendly customer service while aiding the Grocery department. They answer customer questions while maintaining department backstock, displays, and have a working knowledge of Grocery products. They are committed to excellence in retail and service standards, ensuring smooth, safe and efficient operations, and curating an exceptional customer experience. They work to achieve the collective goals of the organization and support the Ends, Vision, Culture and Values of the Co-op.

The Co-op is looking for a team-player who is passionate about people and customer service. The individual would be supporting the closing shifts.

Responsibilities & Duties (other duties may be assigned):

· Practices a total store approach to customer service, responds promptly to customer service needs in all departments

· Aids in taking and processing buying club orders; answers questions in relation to buying club

· Stock displays fully without overcrowding; face items on shelves

· Maintains knowledge of products and weekly ad items throughout the grocery department

· Label item accurately with price tags or signs. Report price discrepancies to the receiving team

· Contributes to building a positive team spirit; display enthusiasm and promote a friendly group work environment

Skills and Requirements:

· Strong customer service skills

· Excellent verbal communication and organizational attitude

· Ability to follow instructions and procedures

· Ability to thrive in a fast-paced, multitasking environment with a professional and friendly attitude

· Ability to work both independently and as part

· Has a passion for our community and must love food!

Physical Requirements:

· Must be able to stand up to eight hours a day

· Must be able to lift at least 25 pounds at a time independently or with assistance on an occasional to frequent basis

· Ability to use fine motor skills

· Ability to adapt to changes in temperature due to opening doors, coolers and freezers

· Ability to bend, stoop, reach, crouch, walk, kneel, push, pull and twist repeatedly

· Ability to lift product overhead and/or climb ladders with product

· Ability to remember product placement and back stock

· Ability to read small print

· Ability to tolerate exposure to noise from machinery and the general environment

· Ability to write notes, emails, and items of a similar nature on a computer, touch screen, or by hand

Job Type: Full-time

Pay: $16 - $18 per hour

Berkshire Food Co-op is seeking an energetic and reliable Store Caretaker, who is an essential part of the store maintenance and succeeds in providing a beautiful, clean, safe, well-maintained environment. Overall duties will include removing trash and debris, maintaining both interior and exterior common areas, restocking bathrooms, promptly responding to clean up spills and broken glass, and aiding in department maintenance and upkeep. This position will work closely with and report to the Produce Manager to carry out an effective cleaning schedule.

Responsibilities & Duties (other duties may be assigned):

· Embrace teamwork within the Co-op, creating a positive, vibrant work environment

· Responds to calls for spills and pick-ups; following Co-op and OSHA safety procedures when working with chemicals, spills, etc.

· Perform maintenance and janitorial duties throughout the store to ensure a beautiful, clean, safe and well-maintenance environment

· Maintain proper department conditions and supplies (sales floor, department work stations, café seating area, receiving area, etc.), such as fronting and cleaning shelves

· Removes litter and rubbish from main receiving areas

· Maintains and adheres to cleaning schedule

· When applicable, places safety hazard signs in and around the building, including wet floor warning signs

· When needed, assists in receiving and breaking down product delivery

Skills and Requirements:

· Must be at least 18 years old

· Open Availability

· Strong attention to detail skills

· Customer service & communication skills

· Knowledge of various cleaning products and when to use them; knowledge of safety guidelines when working with chemical cleaners

· Ability to clean and disinfect various services

· Excellent time management skills

· Good problem solving skills

· Has a positive attitude and friendly demeanor and desire to service the general public

Physical Requirements:

· Must be able to stand and walk up to 8 hours a day

· Must be able to lift at least 40 pounds independently or with assistance on an occasional to frequent basis

· Ability to use fine motor skills

· Ability to adapt to changes in temperature

· Ability to bend, stoop, reach, crouch, kneel, push, pull and twist repeatedly

· Ability to use a two-way radio